Subject: Tech Support Candidate - Rupam yadav
From: Rupam yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 May 2022 02:47:00 -0400

| | Tech Support Test

Name | Rupam yadav
E-mail | [email-masked]
Phone Number | (91) 9718016148
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | saket new delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | FILO | AS A REAL TIME TUTOR | 30 JAN 2022 | 25000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first step , change the browser and see weather it is opening in anothe or not, if it opening in another browser the the problem is occuring with this browser only, if not then continue to next step and launch to another browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. keep speaker in paring mode .
2.swithon bluetooth of user mobile phone.
3.wait for connection
4.now you can play

What according to you makes you a good candidate for customer service or technical support job?

1. technical knowledge .
2. good communication skill
3.patience
4.good sense of humar
5.polite

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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