Subject: Tech Support Candidate - Priyesh Priyesh
From: Priyesh Priyesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 May 2022 02:38:47 -0400

Tech Support
Test

Name

Priyesh
Priyesh

E-mail

[email-masked]

Phone Number

(+91) 9643675365

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Magicbricks

AS

1 march,
2022

18000

Previous Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Identify the problem

Establish a theory of probable cause

Test the theory to determine the cause

Establish a plan of action

Implement solution

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open the
both devices Bluetooth .

And pair with each other

What according to you makes you a
good candidate for customer service or technical support job?

Technical support

On a scale of 1 - 5
please rate your fluency in spoken English

4