Subject: Tech Support Candidate - Shreyanshi Dagwar
From: Shreyanshi Dagwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 May 2022 07:18:23 -0400

Tech Support
Test

Name

Shreyanshi
Dagwar

E-mail

[email-masked]

Phone Number

(7422) 8696945607

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Mandsaur

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I restarted my device. Many basic
problems can be solved simply by restarting the device.

After that I make sure my internet connection is working.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1 Put the speaker in pairing mode.

2 Switch on bluetooth on mobile device.

3 Tap the name of the bluetooth devices which we want to pair.

4 Connect and Play music.

What according to you makes you a good candidate
for customer service or technical support job?

Being a
fresher, I think I am very flexible and adaptive to learning new things. I am
sure I will be able to contribute something capable to the growth of the
company.  I am also a great listener and always oriented towards solving a
problem.

On a scale of 1 - 5 please rate your fluency in
spoken English

5