Subject: Tech Support Candidate - Linesh Firake
From: Linesh Firake <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 May 2022 22:08:22 -0400

| | Tech Support Test

Name | Linesh Firake
E-mail | [email-masked]
Phone Number | (+91) 8866338862
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Vapj,gujarat
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Baumer Technologies india pvt. Ltd., vapi | G.E.T | 27 April | 10000
Previous Employer 1 | APOLLO TECHNOLOGIES, pune | Jr. CADD Engineer | 13 July | 15000
Previous Employer 2 | Bhilosa india pvt. Ltd., Silvassa | Maintenamce engineer | 30 June | 17500

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) I will restart my Computer.
2) will check the Internet connection is working fine.
3) will check whether the site has been down for just me or everybody else.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Turn on the bluetooth speaker
2) turn on bluetooth on mobile phone
3 ) In bluetooth  setting the bluetooth name will appear.
4) click on the name of bluetooth  device
5) it will prompt window for pairing
6) click on Pair & the mobile phone will get connect to bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | In my opinion, i have an good knowledge of sql & linux command & basic hardware knowledge as fresher. Though my profile is different than what i habe applied.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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