Subject: Tech Support Candidate - Yubraj Slathia
From: Yubraj Slathia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 May 2022 03:29:15 -0400

Tech Support
Test

Name

Yubraj
Slathia

E-mail

[email-masked]

Phone Number

(91) 8219177594

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Himachal Pradesh

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First we will check whether the problem is on
only particular device or otheras well

Then we will check whether computer is connected to isp or not, if the isp is
being connected then we will check the connection of the device with the
particular switch to whom it is connected

Then we will check the switch whether the ports are down or up..!!

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth speaker and keep them on discoverable
mode

Then turn on Bluetooth in device

Check or available device's which are read to get paired

Then simply select the speaker and tap on pair

What according to you makes you a good candidate
for customer service or technical support job?

Am a
diciplined person and am a quick learner,

I give my best in whatever i do.!!

On a scale of 1 - 5
please rate your fluency in spoken English

3