Subject: Tech Support Candidate - Abhishek Sharma
From: Abhishek Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 May 2022 02:58:55 -0400

Tech Support
Test

Name

Abhishek
Sharma

E-mail

[email-masked]

Phone Number

(+91) 9459163151

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Chandigarh

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows -
Basic
MacOS
database

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Fittr

associate tech support
engineer

21 jan 2022

31000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1) try to reconnect to internet .

2) restart my browser.

3) try opening it in incognito mode.

4) try opening in another browser. (if i have another browser)

5) try clearing cache of browser and then reopen website.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1) open app drawer

2) Go to device settings

3) Connectivity settings

4) bluetooth settings

5) turn on your bluetooth

6) scan nearby devices

7) find name of your device

8) click on pair

What according to you makes you a
good candidate for customer service or technical support job?

i have a good experience in all the latest technologies and i
also know coding languages like mysql , html , core java , css which makes it
easy for me to understand basics of technical support.

On a scale of 1 - 5
please rate your fluency in spoken English

4