Subject: Tech Support Candidate - Maninder Singh
From: Maninder Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 May 2022 03:33:01 -0400

Tech Support
Test

Name

Maninder
Singh

E-mail

[email-masked]

Phone Number

(+91) 9592219810

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ludhiana Punjab

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

sify technology

noc engineer

na

27100

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all I checked physical connectivity.

Ping my Lan IP , if ip not pinging then check local connectivity . After that
check physical part cable RJ45

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First i
turn on bluetooth in my phone.

Then turn on bluetooth speaker.

Then search in phone bluetooth device , if showing my bluetooth speaker then
click on that icon and pair with mobile phone.

What according to
you makes you a good candidate for customer service or technical support
job?

Update all details on time.

Give proper ETA or ETR to customer

On a scale of 1 - 5
please rate your fluency in spoken English

4