Subject: Tech Support Candidate - Aradhana Singh
From: Aradhana Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 May 2022 15:02:23 -0400

Tech Support
Test

Name

Aradhana
Singh

E-mail

[email-masked]

Phone Number

(+91) 9026934287

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gorakhpur

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Neev Energy LLP

Project
manager

4 June 2020

30k

Previous Employer 2

Roshan Developer

Coordinator

Oct 2018

10k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will check the URL and then check the
internet connection it's properly working or not

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly i will power on the Bluetooth speaker
button then I will open my bluetooth on the phone later I will connect the
Bluetooth speaker to the mobile phone

What according to
you makes you a good candidate for customer service or technical support
job?

I like resolving system related issues and Customer First" is
a mantra for any Organisation to succeed in its business. I follow this mantra.
Being responsive with positive attitude, taking accountability &
ownership, understanding Customer issues as a partner and providing proactive
cost effective and best solutions towards the problems.

On a scale of 1 - 5 please rate your fluency in
spoken English

3