Subject: Tech Support Candidate - Mittapally Ajith Reddy
From: Mittapally Ajith Reddy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 May 2022 13:11:01 -0400

Tech Support
Test

Name

Mittapally
Ajith Reddy

E-mail

[email-masked]

Phone Number

(+91) 8886898990

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

MGR IT SOLUTIONS

System Administrator

25 May

30000 INR per
month

Previous Employer 1

New zeon info tech

IT SUPPORT

23000 INR per month

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Actually
frist ready the error carefully,then what type of error shows example: If it
shows like this No Internet connection then If hardware problem immediately
check the cable connection,then signals in modem or router,if software problem
then issue notice and fix the problem

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First turn
on the bluetooth in mobile search the speaker confirmation or speak name then
click the pair and finally connected

What according to
you makes you a good candidate for customer service or technical support
job?

Main intention of the customer service or technical support
job is to satisfy the customer, according there requirements to full fill the
there problem fix as soon as possible i.e. intime

On a scale of 1 - 5
please rate your fluency in spoken English

3