Subject: Tech Support Candidate - ANIMESH CHANDRA DATTA
From: ANIMESH CHANDRA DATTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 May 2022 08:04:30 -0400

| | Tech Support Test

Name | ANIMESH CHANDRA DATTA
E-mail | [email-masked]
Phone Number | (91) 9874885145
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | BARASAT
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fusion | Executive | Na | 17000
Previous Employer 1 | IOCL | Technician Apprentice | 05-03-2020 | 17000
Previous Employer 2 | Ashmie engineering pvt.ltd | Junior detailer | 31-08-2017 | 9000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will first check my internet connection then refresh the page then clear the cookies of my browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on the blutooth of my phone and then the headset. Then search the nearby devices and tap on the proper device and pair with my phone after pairing it will be connected.
What according to you makes you a good candidate for customer service or technical support job? | Good communication skill and polite behaviour with customer as well as the technical knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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