Subject: English Language Test - Tanishq Pandey
From: Tanishq Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 May 2022 01:52:55 -0400

| | Foreign Language Screening Test

Name | Tanishq Pandey    /  (+91) 7503948936    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hii Sir/Mam,
We would like to let you know that your order has been processed and out for shipping but later we found that the shipping address mentioned in order was not accurate, we regret inconvenience and ask you to please give an accurate address.
Regards,

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hii Abdul,
We deeply regret for the inconvenience you faced, we are processing your complain and examining the fault. Soon your query will be resolved.
We appreciate your efforts.
Regards,

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