Subject: Tech Support Candidate - Gaurav Pal
From: Gaurav Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 May 2022 01:31:10 -0400

Tech Support
Test

Name

Gaurav
Pal

E-mail

[email-masked]

Phone Number

(89589) 90379

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Kotdwar

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check internet connection

Update browser

Try desktop mode

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Power on
Bluetooth speaker

Trun on Bluetooth

Search new Bluetooth

Pair with Bluetooth speaker

Connection successful

What according to you makes you a good candidate
for customer service or technical support job?

I'm
Punctual

Hardworking

Teamworking

On a scale of 1 - 5 please rate your fluency in
spoken English

3