Subject: English Language Test - Ankit Srivastava
From: Ankit Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 08:20:40 -0400

| | Foreign Language Screening Test

Name | Ankit Srivastava    /  (+91) 8285390177    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Thanks for shopping with us i m surely resolved this query as I checked the details your order has been shipped by us on same day and now the delivery agent tired to reach at your address but the mentioned address was wrong please update us with Correct address so we can update for further
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry for the inconveniences caused as you for such experience with us and we will surely assist with this also I am updating same to the concern person then look into this matter and get back to you

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