Subject: English Language Test - Shivam Yadav
From: Shivam Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 07:07:58 -0400

Foreign Language
Screening Test

Name

Shivam
Yadav    /  (+91) 9717272484    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer, we are from livesalesman. you ordered a hand bag
from our online store our courier tried to deliver the order to you but the
delivery address as per the courier was wrong.

Please get your deliver address correct and Our courier will get you soon. If
any quiry please contact +91**********

Thank you.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul.  we are from homebox happy to help you again we are sorry for the issue.
we have received your mail our respond we be get you soon for more quiry
please+91**********

Thank you