Subject: Tech Support Candidate - Chirag Bhardwaj
From: Chirag Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 01:18:04 -0400

Tech Support
Test

Name

Chirag
Bhardwaj

E-mail

[email-masked]

Phone Number

(0129) 7838292812

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad Sector
29

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tap Solution

Sr. Technician

NA

45000

Previous
Employer 1

Fareportal

Sr Executive

march 2020

40000

Previous Employer 2

Unibiz tech

Technician

June 2019

38000

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

According to my knowledge , i
would first check the website name again and if that still persist then i would
simply reset the particular browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Turn on
the speaker.

2.You will see a blue light blinking in your speaker.

3.If you don't see the light blinking , press and hold the bluetooth icon.

4.From the control center of your mobile phone , press and hold the bluetooth
icon it will take you to the bluetooth setting then turn on the bluetooth.

5.It will show you all the available devices nearby.

selected your bluetooth speaker it will get connected.

What according to
you makes you a good candidate for customer service or technical support
job?

According to me my skill would be listening.If you will not
listen to the customer query or problem then you wouldn't be able t solve it.
Patience is my one of my skill.

On a scale of 1 - 5 please rate your
fluency in spoken English

4