Subject: English Language Test - anurag kumar
From: anurag kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Apr 2022 06:47:48 -0400

Foreign Language
Screening Test

Name

anurag
kumar    /  (91) 8507020670    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear,

customer our courier boy tried to deliver your order as per your given
address but our courier company found it wrong.

so kindly update your proper address so we can place your order on time.

thank you.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
Abdul,

Sorry for your inconvenience,we will do what you deserve more better from us,and
we solve your problem as soon as possible.