Subject: English Language Test - Soumen Biswas
From: Soumen Biswas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Apr 2022 02:22:35 -0400

Foreign Language
Screening Test

Name

Soumen
Biswas    /  (+91 ) 7982467622    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

First of all we will listen to the customer , and then we will
ask ,tell them the reason then ask the correct address , and we will assure the
customer , to provide the hand bag asap , and say sorry For the Trouble

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear sir

I am Sorry For The Trouble Let me Confirm From our Unit And We Will Get Back To
You