Subject: English Language Test - Rohan Kumar
From: Rohan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Apr 2022 11:02:01 -0400

Foreign Language
Screening Test

Name

Rohan Kumar
/  (+91) 8882830365    / [email-masked]

Whats your first
language

English

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Sir, we tired to reach at your location to give you your courier
unfortunately our delivery boy is unable to find your location and contact you
kindly set and check your delivery location again and call 9879 to pick your
order.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Sir,
sorry for inconvenience we are solving your problem our technical team will chek
your TV whether it is working or not if your TV is not working well we will
change it if your TV is in warranty.