Subject: Tech Support Candidate - Deepmala Singh
From: Deepmala Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Apr 2022 14:25:31 -0400

Tech Support
Test

Name

Deepmala
Singh

E-mail

[email-masked]

Phone Number

(+91) 8130930255

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gaur City 1

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Linux
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Hello verify India pvt ltd

Sr
operation executive

31 August 2020

32600

Previous
Employer 2

HDFC ERGO GIC

Fraud examiner

31 December
2019

27000

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all I will check the link

If there is network problem then I will go through network access option and
will try to resolve their.

If it's not a problem then I will check connection of network and path of
network and website then will resolve it if it's any networking
issue.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Both devices should be switch on

Open the Bluetooth for both devices

Searching device

Find device(with name or address)

Request to connect

It will be connected

What according to you makes you a
good candidate for customer service or technical support job?

I am having experience on same domain and i believe in my self
that my knowledge and experience will be favour to company growth

On a
scale of 1 - 5 please rate your fluency in spoken English

4