Subject: English Language Test - AMAN JANGRA
From: AMAN JANGRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Apr 2022 13:41:29 -0400

Foreign Language
Screening Test

Name

AMAN
JANGRA    /  (91) 7015384702    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Sir/Mam we tried to reach at your location to give you
yours ordered handbag unfortunately our delivery boy is unable to find your
location and contact you.kindly set and check your delivery location again and
call on 91123--   for further assistance.

Thanks

Zxc Company

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Customer,

​

I am extremely sorry that you had such a terrible experience with us.​We care
about serving our customers and I would like to apologize again for the trouble
that you had to go through.We will let you know that your ticket is raised and
soution is provided according

​to your happiness but it will take minimum time to make the service better
becuase customer is our first priority.

For further assistance contact us 15---.

Regards,​

Abc Comppany