Subject: English Language Test - Akhil Singh
From: Akhil Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Apr 2022 03:31:02 -0400

Foreign Language
Screening Test

Name

Akhil
Singh    /  (91+) 8929913909    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Greetings from Babyshop

Sorry to hear sir that your order hasn't been delivered to you by the schedule
time as I have checked that there is some issue in address as it was incorrect
so I request you to kindly update the new address and it will be delivered to
you by the exact time.

Sorry for the Inconvenience.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Greetings
from Babyshop

Sorry to hear sir that and from our company side we will send someone to your
home to get it replaced and if we are unable to find the same cabinet we will
return your money.

Sorry for any inconvenience caused to you.