Subject: Tech Support Candidate - Satendera singh negi
From: Satendera singh negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Apr 2022 08:50:49 -0400

Tech Support
Test

Name

Satendera
singh negi

E-mail

[email-masked]

Phone Number

(110092) 9315068428

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Lakshmi bai nagar

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Sastin technologies

Technical support

Working till
date

NA

Previous Employer 1

Falcon technologies

Technical
support engineer

2021

25000

Previous Employer 2

Ags transect technologies ltd

Customer support executive

2018

18000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will check internet working or not
through other web sites if internet is working then I will check website URL
from other browser or PC  If URL is ok then I will check browser proxy settings
or other settings if everything is good then web site server is
down.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly power on the Bluetooth speaker and then
go to mobile Bluetooth settings and search the Bluetooth name if Bluetooth
name is seeing the pair the device.

What according to
you makes you a good candidate for customer service or technical support
job?

Analytical skills,  smart working ability, polite, humble,
problem resolver.

On a scale of 1 - 5 please rate your
fluency in spoken English

2