Subject: Tech Support Candidate - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Apr 2022 09:40:03 -0400

| | Tech Support Test

Name | Deepak Kumar
E-mail | [email-masked]
Phone Number | (244712) 8449031842
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttarakhand, rudrapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ROQUETTE India pvt Ltd | Desktop support Engineer | Currently working | 22000
Previous Employer 1 | Nectafresh agro foods | Desktop support Engineer | March | 17000
Previous Employer 2 | Schneider electric | Desktop engineer | May | 10500

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Chek the URL properly and than we have to check the web browser settings . And solve the problem
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Frist of all on the speaker and select the Bluetooth option and after that open the mobile and go to settings in phone and open the bluetooth and find the device do the pair . You have contacted successfully speaker.
What according to you makes you a good candidate for customer service or technical support job? | Good communication and fully satisfection customer make a trust relationship as support person .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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