Subject: Arabic Language Test - Nuhman K
From: Nuhman K <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Apr 2022 23:26:58 -0400

| | Foreign Language Screening Test

Name | Nuhman K    /  (679334) 6282581258    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir

On behalf of Technical Breakthrough, I truly apologize for the terrible incident you went through while purchasing with us.Let me check with the technical team concerned.I will contact you as soon as possible after making arrangements.thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir..
I validate your feelings regarding the inconvenience you faced.Our technical team will contact you at the earliest.The company is entirely responsible to avail you all the support.Thank you

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