Subject: English Language Test - Mohammad Hamzah
From: Mohammad Hamzah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Apr 2022 06:18:00 -0400

| | Foreign Language Screening Test

Name | Mohammad Hamzah    /  (600002) 9962201965    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Good morning sir,the order you have been placed has dispatched from the company,but when the courier tried to deliver the address that you have mentioned is incorrect so I kindly request you to give the correct address amd pincode so we can deliver as soon as possible

Thanking you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

From,
Home box
Xxxxxxxx
Xxxxxxxx

To,
The customer
Xxxxxxxxxx

Subject: Regarding Tv cabinet issue

Respected sir,
The complaint that you have raised is filled successfully we'll send our service team to check the issue and solve the problem immediately

Thanking you

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