Subject: Tech Support Candidate - DILEEP KUMAR PANDEY
From: DILEEP KUMAR PANDEY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Apr 2022 13:20:23 -0400

| | Tech Support Test

Name | DILEEP KUMAR PANDEY
E-mail | [email-masked]
Phone Number | (91) 7070987808
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | NOIDA SECTOR 44
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Urban Company | Bda | 31 march | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Problem in internet connectivity. Typing mistake in URL.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1:- swipe down from the top of the screen.
Step 2:- Touch and hold Bluetooth.
step3:- Tap Pair new device.
step4:- Top the name of the Bluetooth device you want to pair with your device.
Step:- Follow any on screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | first  , I think is experience, you can always have a better trust to someone who has experience of doing something and their achievements on that experience is a great factor too.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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