Subject: English Language Test - Injamamul Haq
From: Injamamul Haq <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Apr 2022 11:46:41 -0400

Foreign Language
Screening Test

Name

Injamamul
Haq    /  (+91) 9205026297    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer,

We express our deep sorry for any inconvenience

May I know your order number in order to check the status of this order in our
system.

Please let me know your full and correct address with landmark. Your delivery
will be done soon.

Thanks and Regards

Customer Care Executive

Babyshop.com

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello
Abdul,

Sorry for any inconvenience

We always try to make the better experience for the customer and to solve the
all problems.

Kindly share the pictures of the TV Cabinet in order to help you soon. Our team
will take the the further action.

I will get you back soon

Best Regards

Customer Care Executive

Babyshop.com