Subject: Tech Support Candidate - Ritik Sharma
From: Ritik Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Apr 2022 13:17:04 -0400

| | Tech Support Test

Name | Ritik Sharma
E-mail | [email-masked]
Phone Number | (99902) 51901
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Venture7 | Intern | 14/04/2022 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Click on the right of the browser and open the settings where you will see privacy and security click on that after that there will be an option of clear browsing data and clear the history according to your preference whether it is for weeks, months or all

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Touch and hold bluetooth
2. In the list of paired devices, tap a paired but unconnected device.
3.When your phone and the Bluetooth device are connected, the device shows as Connected.

What according to you makes you a good candidate for customer service or technical support job? | A person with a keen interest to support the growth of the company and maintain the systems so that employee can work without any interruption.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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