Subject: Arabic Language Test - ABDUL HALEEM
From: ABDUL HALEEM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Apr 2022 11:04:45 -0400

Foreign Language
Screening Test

Name

ABDUL
HALEEM    /  (91) 9818601309    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Most respected sir

I would like to inform you that you have demanded a bag. I have sent your bag.
My courier has reached on the place where you demanded your bag. But, your
adress is not correct. I request you humbly check the adress again and guide me
correct adress. I hope you will answer me and guide me accroate adress. Thanking
you

If you not consider about my email my courier will go back

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Ok sir

But I wout like to inform you that you have spoiled your time and didn't inspect
your TV Cabinet.

There is no chance to refund or return your TV cabinet. This wasyour
responsibility to inspect your cabinet on receing time.

I can not do anything in this matter.your request is out of my policy. So,
sorry

I think you have understood the queries.

Thanking you