Subject: Tech Support Candidate - Rohit Kumar
From: Rohit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Apr 2022 02:51:45 -0400

Tech Support
Test

Name

Rohit
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9608069043

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

I live in Noida sector 62

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Parsons nutritionals private limited

Supervisor

13-04-2022

11500

Previous Employer 1

Elin electronics private
limited

Assistant engineer

20-02-2019

15700

Previous Employer 2

Intellinate global
services

Customer care executive

15-03-2017

14000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Step
1.Restart the device

Step 2.Make sure that the internet connection works.

Step3.Check if the website is down for everybody or just me .

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Step1.ON the bluetooths of both devices (speaker and mobile)

Step 2.now search the particular Bluetooth in your mobile

3.Pair the both bluetooths each other.

4. finally connected in the given range.

What according to
you makes you a good candidate for customer service or technical support
job?

1.Good communication skills.

2.proper listening skills.

3.quick response.

4.Proper guidance.

5.work finished in required time.

6.smart work.

7.smart thinking.

8. activeness.

9.proper knowledge for the profile.

On a scale of 1 - 5
please rate your fluency in spoken English

5