Subject: Tech Support Candidate - Shivam Singh Patel
From: Shivam Singh Patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Apr 2022 02:39:54 -0400

| | Tech Support Test

Name | Shivam Singh Patel
E-mail | [email-masked]
Phone Number | (+91) 7905766376
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Zeta I
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check my internet connection is working properly or not if it is working than I will restart my device after that I will check the website is down for everyone or only for me after that I will clear all cache from the browser after that disable add blocker and try to open it in incognito mode

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on Bluetooth on both the devices.
2. Scan for new device in Bluetooth menu in our mobile phone.
3. Select the name of Bluetooth speaker and select the pair option.
Done

What according to you makes you a good candidate for customer service or technical support job? | As I am pursuing BCA (final year) which is a technical course which makes me good candidate in technical knowledge and I am also certified in Digital Marketing which provides me a good command on internet.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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