Subject: Tech Support Candidate - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 05:38:05 -0400

Tech Support
Test

Name

Deepak
Kumar

E-mail

[email-masked]

Phone Number

(91) 8171158368

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Roorkee

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

firstly ,i'll figure out where the problem
is.

open another site , if site open than may be connection was interrupted, may be
connection has time out. reset the connection .

if site is not opening than problem in the browser open site in another browser
or clear firebox and cookies and cheche.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1 .tap on  mobile your bluetooth option

2. trun on bluetooth.

3. available device will appear .

4. select the your  speaker , pairing then it'll

connected.

What according to you makes you a
good candidate for customer service or technical support job?

Good communication skill and my technical
knowledge.

On a scale of 1 - 5 please rate your fluency in
spoken English

4