Subject: Tech Support Candidate - Abhilesh Vyawahare
From: Abhilesh Vyawahare <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 03:41:00 -0400

Tech Support
Test

Name

Abhilesh
Vyawahare

E-mail

[email-masked]

Phone Number

(441106) 7249878705

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Nagpur

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

In case of get an error on browser while
searching or opening a website. First i will check my internet connection, 2nd
read the cause of error, which browser showing, 3rd if using proxy server the
check the proxy setting, 4th If everything is ok from the settings then check
for some Hardwear failure ex.- check the lan cable(patch code), change the lan
port of system

If using wifi then check is router in network

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Turn on
blutooth on both devices ( Speaker and mobile phone).

2. Open blutooth setting on mobile phone

3. Search blutooth speaker in the active devices list, which shown in pair new
devices

4. Select the speaker by taping on it's name, some times youalso ask additional
to pair with device or not please select pair

5. Now you are connected with your blutooth speaker

What according to you makes you a good candidate
for customer service or technical support job?

Because
this job is not only a job for me,  this is my passion and i did not mention
above but i have work experience of 2 month working in ultratech cement as
system support engg.

On a scale of 1 - 5 please rate your
fluency in spoken English

3