Subject: Tech Support Candidate - Suraj kumar pandey
From: Suraj kumar pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 03:20:53 -0400

Tech Support
Test

Name

Suraj kumar
pandey

E-mail

[email-masked]

Phone Number

(110092) 9910202048

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

230/9 g Street no 19 railway
colony mandawali Delhi 110092

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

We will try with https:\\www.ndtv.com on your
browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First we will turn on bluetooth device>than
we will turn on bluetooth of your phone  which is available in settings>
after on you will get option to scan bluetooth device. Scan and choose to
pair.> After pair with proper with your phone bluetooth will be connected
with phone

What according to you makes you a good candidate
for customer service or technical support job?

I have
done BCA and I have few programing language knowledge and windows ,linux ,
networking ,and other technical knowledge which help me to tackle troubles
easily

On a scale of 1 - 5 please rate your fluency in
spoken English

4