Subject: Tech Support Candidate - Deepansh Singh
From: Deepansh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Apr 2022 09:10:25 -0400

Tech Support
Test

Name

Deepansh
Singh

E-mail

[email-masked]

Phone Number

(962) 5437181

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

North East Delhi

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Suez India private
limited

Junior mechanical engineer

30

None

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
use other browser app and till that the website is not open then I will change
web address

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First I will ON bluetooth speaker and then I
will ON my mobile phone bluetooth setting and then I will search bluetooth
speaker name and then I will pair them so as a result my bluetooth speaker is
connected

What according to you makes you a good candidate
for customer service or technical support job?

My good
communication skills,my good and clear voice and my understanding
abilities

On a scale of 1 - 5 please rate your fluency in
spoken English

3