Subject: English Language Test - Amir Khan
From: Amir Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Apr 2022 01:39:19 -0400

Foreign Language
Screening Test

Name

Amir Khan
/  (97587) 87956    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Abdul,

Thanks for contacting us.

Sorry for Inconvenience in our service, You can easily put your order in
Replacement. Replacement process will take 48 hours. Hope it Resolves your
problem.

Thanks

Sincerely

Hi Homebox Team

عزيزي عبد

شكرا على تواصلك معنا.

نأسف للإزعاج في خدمتنا ، يمكنك بسهولة تقديم
طلبك في الاستبدال.  تستغرق عملية الاستبدال
48 ساعة.  أتمنى أن يحل مشكلتك.

شكرًا

بإخلاص

Hi Homebox team

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear,
Sir/ Madam

Thanks for contacting us.

Thankyou for Purchasing our Hand Bags Our online Store, As per the Courier,
Please do provide your correct address information. So We can further with your
order.

If you have any questions regarding your order feel free to contact us.

Thank you.

Sincerely

Babyshop.com

عزيزي السيد/السيدة.

شكرا لإتصالك بنا.

شكرًا لك على شراء حقائب اليد لدينا متجرنا
عبر الإنترنت ، وفقًا للساعي ، يرجى تقديم
معلومات العنوان الصحيحة.  حتى نتمكن من
مواصلة طلبك

.  إذا كان لديك أي أسئلة بخصوص طلبك فلا تتردد
في الاتصال بنا.

شكرا لك

بإخلاص

Babyshop.com