Subject: English Language Test - Muhammed Suhail
From: Muhammed Suhail <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Apr 2022 23:24:02 -0400

| | Foreign Language Screening Test

Name | Muhammed Suhail    /  (+91) 7909212836    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,
Company trying its best and every effort to locate your item. The given address has mistaken. we hope you will wait until the delivery is rerouted and delivered correctly to address.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,
Company has taken your request seriously and the team will approach you as soon as possible for further actions.

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