Subject: English Language Test - Yahya. P Dot
From: Yahya. P Dot <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Apr 2022 05:16:52 -0400

| | Foreign Language Screening Test

Name | Yahya. P Dot    /  (+91) 9541410128    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/mam,
We hope you are fine, we are sending this message to inform you that we cannot service your order as per your address.
Something went wrong with this address.
So could you please check your address and mail us as soon as possible.
Sorry for the inconvenience.

www.babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thank you so much for reaching out and letting us know. We are sorry about the issue with installation,
When our team will come to your home, could you please let them confirm the bill.
Best wishes

| |