Subject: English Language Test - Amir Khan
From: Amir Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Apr 2022 04:55:28 -0400

Foreign Language
Screening Test

Name

Amir Khan
/  (97587) 87956    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer,

Thanks For Checking Your Order Status.

I hope Our Service Would Be Delightful  For You,

But As I can See That Your Address Is wrong as per the courier, please do
provide your correct address information so we can move further with your
order.

If you have any questions regarding your order feel free to contact us.

Thank you

Sincerely

Babyshop.com

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul,

Thanks For Contacting us.

Sorry For Inconvenience In Our Service, You can easily Put Your Order In
Replacement.

Replacement Process Will Take 48 hours.

Hope It Resolves Your Problem.

Thanks

Sincerely

Hi Homebox team