Subject: Tech Support Candidate - shatakshi mishra
From: shatakshi mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Apr 2022 04:19:21 -0400

Tech Support
Test

Name

shatakshi
mishra

E-mail

[email-masked]

Phone Number

(86043) 62001

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

sector 52 wazirabad gurgoan
haryana

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

identify and define the problem

gather information about the problem

evaluate the data

propose a solution or develop a test

implement the solution

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

swipe down
from the top of the screen

touch and hold bluetooth

tap a pair new device

tap the name of the bluetooth device you want to pair with you device

What according to you makes you a good candidate
for customer service or technical support job?

i have
problem solving skills and also logical thinking

On a scale of 1 - 5
please rate your fluency in spoken English

3