Subject: Tech Support Candidate - Latsangba Khungri
From: Latsangba Khungri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Apr 2022 11:20:50 -0400

| | Tech Support Test

Name | Latsangba Khungri
E-mail | [email-masked]
Phone Number | (+91) 8132863679
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Burma camp Dimapur Nagaland India
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NIIT | AutoCAD and Sketchup trainer | Till date | 15,000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Go to settings. Type troubleshooting on the search section. There you'll find it and you'll be ask to set on which problems you want to solve in the troubleshoot.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly unlock my phone screen. go flip down the Mobil screen downward. Long Press/click  on Bluetooth. Start searching the device to connect making sure that your Bluetooth speaker is On. Or you can also search manually. Refresh it if you could not find. After finding the name of device you can ultimately connect it.
What according to you makes you a good candidate for customer service or technical support job? | Hospitality, management,team work,optimistic, sincere,fluent in communication,solving the customer service problems.patient is the key to be hold by every profession.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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