Subject: Tech Support Candidate - Pawan Kumar
From: Pawan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Apr 2022 02:55:33 -0400

Tech Support
Test

Name

Pawan
Kumar

E-mail

[email-masked]

Phone Number

(91) 8210645463

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Dwarka more

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Agota

Salesforce admin

Jan 21

28k

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all i will diagnose the computer and to repair the fault... And i will work on
the problem

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swicth on the Bluetooth of mobile and of
speaker then configure it and connection will be stablished

What
according to you makes you a good candidate for customer service or technical
support job?

Good communication skill

On a scale of 1 - 5
please rate your fluency in spoken English

4