Subject: Tech Support Candidate - SUNNY KUMAR
From: SUNNY KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Apr 2022 02:45:14 -0400

| | Tech Support Test

Name | SUNNY KUMAR
E-mail | [email-masked]
Phone Number | (+91) 6283654856
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gaziabaad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will identify the error code and then I will search that error code on the internet. After knowing about the error I will try to overcome that error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will switch on the bluetooth speaker after that I will go to settings(on my phone), followed by Connections, followed by Bluetooth. After reaching there I will switch on the Bluetooth and I will click on my speaker name mentioned on the Bluetooth devices list. And the connection is done.
What according to you makes you a good candidate for customer service or technical support job? | I have a Btech degree and I think I will totally fit in this job because I have technical knowledge and I have good communication skills, leadership skills and Teamwork skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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