Subject: Tech Support Candidate - Vikram Verma
From: Vikram Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Apr 2022 02:41:26 -0400

| | Tech Support Test

Name | Vikram Verma
E-mail | [email-masked]
Phone Number | (331023) 7073744835
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Rajgarh
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I Click on the menu button Fx89menuButton to open the menu panel.
I Click History and select Clear Recent History….
In the Time Range to clear: drop-down, select Everything.
Below the drop-down menu, select both Cookies and Cache. I Make sure other items you want to keep are not selected.
I Click OK.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First I do speaker turn on .
Second I will turn on both the Bluetooth of mobile phone and speaker.
Third I'll search speaker in my mobile phone and then I click on the speaker name and connect the speaker.

What according to you makes you a good candidate for customer service or technical support job?

First thing that I'm from technical background. I have done B.tech in Mechanical engineering.
Second thing that is my confidence and a good learner.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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