Subject: Tech Support Candidate - Deepak singh Selakoti
From: Deepak singh Selakoti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Apr 2022 02:26:38 -0400

Tech Support
Test

Name

Deepak
singh Selakoti

E-mail

[email-masked]

Phone Number

(+91) 7053382732

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Indovision service pvt ltd

it engineer

Currently
working

23400

Previous Employer 1

Iqor global Pvt ltd

Onsite engineer

24 dec
2018

14000

Previous Employer 2

Tvs-e pvt ltd

Field support
engineer

20 nov 2020

17700

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First we will check  what is the error showing
in computer is it related to internet if yes,

then we will check internet connectivity

if no,

Then we will check browser security setting ,

If the browser setting are ok then and issue is same , then we will check our
computer internet setting ....

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1 start the
bluetooth speaker and set bluetooth mode

2 open bluethooth in your phone

3 search your bluetooth speaker in your phone

4 select bluetooth speaker and pair with phone

What according to you makes you a good candidate
for customer service or technical support job?

I love to
resolve the in a technical mode

On a scale of 1 - 5 please rate your
fluency in spoken English

3