Subject: Arabic Language Test - Malik Hamid
From: Malik Hamid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Apr 2022 11:19:32 -0400

| | Foreign Language Screening Test

Name | Malik Hamid    /  (122003) 9711591733    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

Thank you for sending to us

Our team tried to give you the order, but the issue your address is wrong, share your correct address and we will send you the order soon

Thanks and best wishes

عزيزي العميل

شكرا لإرسالك إلينا

حاول فريقنا إعطائك الطلب ، لكن المشكلة عنوانك خاطئ ، شارك عنوانك الصحيح وسنرسل لك الطلب قريبًا

شكرا مع اطيب التمنيات

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer

We are sorry for the problem that you have faced it with us

Our technician will visit your address and will solve your issue

Thanks and best wishes

عزيزي الزبون

نأسف على المشكلة التي واجهتها معنا

سيزور فنينا عنوانك وسيحل مشكلتك

شكرا مع اطيب التمنيات

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