Subject: Tech Support Candidate - P Tarun Kumar S
From: P Tarun Kumar S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Apr 2022 03:58:42 -0400

| | Tech Support Test

Name | P Tarun Kumar S
E-mail | [email-masked]
Phone Number | (+91) 9036972429
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Eco Energy Insights | Project Engineer | NA | 33500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check for Internet Speed.
Delete the Cache
If Internet has no speed check if we are able to Ping the Broadband device.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn On Bluethooth on Mobile and Speakers
Pair the Device
Once paired we would be able to use the bluetooth

What according to you makes you a good candidate for customer service or technical support job?

Patience
Assurance
Timely Resolution
Appreciation for the Information being Shared

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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