Subject: Tech Support Candidate - PRASHANT CHAUDHARY
From: PRASHANT CHAUDHARY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Apr 2022 02:03:34 -0400

| | Tech Support Test

Name | PRASHANT CHAUDHARY
E-mail | [email-masked]
Phone Number | (+91) 9810585302
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 144
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | SRSC INFRA PVT. LTD. | ENGINEER | 30/06/2020 | 30000
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check if there is any typing error.
2. Check if the internet connection is working properly.
3. Check if the website server is busy.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the Bluetooth speaker.
2. Turn on Bluetooth in the mobile phone.
3. Search for new devices.
4. Select the  device name.

What according to you makes you a good candidate for customer service or technical support job? | Good communication skills.Understanding of technology and ability to learn and understand technology makes me a suitable candidate for the position.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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