Subject: Tech Support Candidate - Sagar Bhardwaj
From: Sagar Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Apr 2022 11:11:03 -0400

| | Tech Support Test

Name | Sagar Bhardwaj
E-mail | [email-masked]
Phone Number | (+91) 7838703029
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Advika eneterprises | System administrator | Dec 2021 | 25000
Previous Employer 1 | Imsi | Desktop support engineer | July 2019 | 15000
Previous Employer 2 | Evision tecnoserve pvt.ltd | Desktop support engineer | June 2018 | 10000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check Internet connection
Browse a cached version of page
Disabled add-ons  and other interfering  software

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open settings app

Select Bluetooth option

Pair new device to Bluetooth

Select the speaker name on list

What according to you makes you a good candidate for customer service or technical support job? | First, I think is experience, you can always have a better trust to someone who has experience of doing something and their achievements on that experience is a great factor too. Second is attitude, a person with a positive personality will always be a good factor to any job. Someone who sees every problem as an opportunity to improve or showcase their skill is a great addition to a company. Lastly, education, though it is very important to some that you finished at least a diploma it doesn't necessarily to others.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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