Subject: Tech Support Candidate - AMIT SAINI
From: AMIT SAINI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Apr 2022 02:56:05 -0400

| | Tech Support Test

Name | AMIT SAINI
E-mail | [email-masked]
Phone Number | (91) 9928641775
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Alwar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Shriram transport finance company limited | Relationship exicutive | Currently working | 14248
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Exit from browser.
Refresh computer screen.
Check internet connection.
After that I will open browser and search www.ndtv.com url

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the Bluetooth of Bluetooth speaker device.
Search the device in my phone.
After that connect the device.

What according to you makes you a good candidate for customer service or technical support job? | Good relationship with customer and employees.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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